OKX Customer Support
Exceptional customer care and support
At OKX, your experience is our priority. Our professional support team is ready to help with any questions or concerns, ensuring a seamless trading journey.
Contact Our Support Team TodayMultiple Contact Channels for Your Convenience
Live Chat
Customer assistance is available around the clock via the OKX platform.
Connect with Us NowEmail Support
Quick responses to common questions: expect a reply within one business day.
Send EmailPhone Support
For urgent matters or detailed questions, our team is available promptly during business hours, Monday to Friday, 9 AM – 6 PM (EST).
Call NowSocial Media
Stay updated by following us on Instagram, YouTube, and TikTok for the latest news and support.
Follow UsHelp Center
A wide selection of tools, tutorials, and guides to enhance your trading experience.
Explore our Help CenterCommunity Forum
Engage with fellow traders, share insights, and get answers to common questions.
Join Our CommunitySupport available 24/7 for your convenience
Live Chat
24/7
Fast response guaranteed
Email Support
Replies within 24 hours
Empower yourself with Financial Independence
Phone Support
Operational hours from 9:00 AM to 6:00 PM (GMT)
Dedicated to providing timely and dependable support at all times.
Help Center
Always available
We strive to deliver prompt and trustworthy assistance whenever needed.
Assistance Made Simple
1. Log In
Access your OKX account by heading to the official website and inputting your login details.
2. Visit the Support Center.
Find the "Support" or "Helpdesk" options typically located in the footer or top menu.
Select Your Preferred Support Method
Choose from live chat, email, phone, or self-service resources according to your needs.
4. Provide Details
For quick assistance, please provide your account details along with a description of your issue.
Explore Our Help Resources Independently
Help Center
Access our comprehensive library of guides, tutorials, and educational content.
Access ResourceVideo Tutorials
Watch in-depth video tutorials to understand OKX's platform features.
Access ResourceCommunity Forums
Engage with our community of traders to exchange tips and trading strategies.
Access ResourceEnhance Your Experience with Our Customer Service Team.
Describe your issue clearly and include pertinent information or alerts for faster support.
Share your account details and relevant visuals to help our support team resolve your issue efficiently.
Choose the Best Contact Method: Use live chat for urgent matters or email for detailed inquiries.
Check out the Support Section for immediate solutions before reaching out.
Prepare your documentation, including account info and transaction records, before contacting support.
If your inquiry isn't answered promptly, consider contacting support through an alternative channel.